FTP is a secure site for debtor’s attorneys and creditor’s attorneys to transfer documents to the trustee for Chapter 13 cases. To enroll, fill out the enrollment form and return it to The Office of the Chapter 13 Trustee, ATTN: Systems Administrator, 2345 Grand Blvd., #1200, Kansas City, MO 64108-2663. Once the Application is processed, a copy of the enrollment form confirming your enrollment in the program will be mailed to you. Once the trustee returns the confirmation to you of your enrollment, download a FileZilla Client and complete all steps necessary as listed in the instructions.
My client and/or I will not be able to appear at the meeting of creditors. Can you continue the matter to another date?
A request to continue a Section 341 meeting must be received, in writing, by the trustee’s officeat least seven (7) days prior to the scheduled Section 341 date. You may fax or email continuance requests rather than upload so that they are processed timely. If the request is not timely received, then the request will be denied. If the request is timely received and approved,the trustee will file the Agreement to Continue with the Court that sets the new meeting date. You, as debtor’s attorney, will need to serve all parties with the continued date within seven (7)days of the court order regarding the continuance, and file a Certification of Notice regarding service in the court record at least five (5) days prior to the rescheduled Section 341 meeting date.
What proof of debtor identity and social security number should be provided for the §341(a) meeting of creditors?
Your client needs to provide two forms of identification. The first identification document mustbe a picture ID, such as a driver's license. The second identification document must have the full Social Security number and must be independent of the first identification document. Failure toprovide two forms of acceptable identification will cause the §341(a) Meeting to be continued to a future date. Please upload the identification to the FTP server using the folder “341 ID Docs”. Examples of acceptable identification include:
>Social Security card
>work identification card
>W-2 or 1099
>a pay-stub (if the full social security number is present)
>military identification cards
Why do I receive a request from the trustee for documentation for internal audit?
The cases are randomly selected for internal audit each month. The letter is sent to the debtor to fill it out the worksheet and provide requested documents to their attorney. The attorney must use the secured FTP server to upload the documents to the “Internal Audit” folder.
Where can I find the trustee’s current tax return/refund policy?
After reviewing the Notice of Mortgage Payment Change, my client disputes the mortgage change. How do I prevent the trustee from paying the new mortgage payment amount?
The trustee will change the mortgage payment per the Notice of Mortgage Payment Change and set the new payment to commence as soon as is practicable. You must file a timely Objection to the Notice in order for the trustee to not pay the new specified amount.
How do I submit an Agreed Order to the trustee for review before sending it to Court?
If an Agreed Order needs to be reviewed by the trustee, you can email your proposed order to email@example.com and indicate that you are sending a proposed order for attorney review. It will be routed to a Staff Attorney to review and they will respond directly with approval or to suggest any necessary changes.